What our clients say about us . . .
I have high expectations, but these people have been working for us steadily for over [two years] and they are great--they work hard,
they deliver what they promise, they are technologically proficient, and they meet my exacting quality standards. I hope they can
handle more work!
xtenserv has done an excellent job with the work they have done for us. We have been able to communicate very successfully via phone,
email, and IM chat. The team is professional, responsive, and committed, with high attention to detail (and perfect English). They
are experienced with working with remote clients and do so with ease. Even though they are far away physically, they feel like "co-workers"
in the sense that they are always just an email or phone call away. To anyone who is wary of (or inexperienced with) working with
remote providers, I would highly recommend working with xtenserv-- you'll get great service and be very glad that you hired them.
--Customer
Response, Help Desk Client
Highly recommend this service provider.
--Mailing List Development, Online Research client
Excellent
work. I'll be using them again.
--Mailing List Development, Online Research client
--Administrative Support Client
I have had a wonderful experience of xtenserv's service providers and have been impressed with their promptness and exactitude in
rendering transcriptions to the letter and doing various other projects. I highly recommend xtenserv to any service provider looking
for Virtual Assistants with professionalism, attention to detail and timeliness. You'll be glad you hired this provider – they’re
one of the best, and I will definitely use them again!
--Office Management Client
Good work supplied by xtenserv.
xtenserv did
a good job on this their first project with us. The job was quite demanding in terms of detail and specificity and on top of this
we were working to a deadline. xtenserv put in additional hours to ensure the work was finished on time which we were very pleased
about.
--Administrative Assistance Client
These guys are truly amazing. On my first couple of projects, I didn't use them...my
mistake. It was a close call, and I originally went with a different company. I decided to give them a try, and was amazed with the
experience. Unmatched professionalism with constant update on project status. Amazing work, amazing price, probably the best I have
seen on Elance. Thank you xtenserv.
--Data Collection and Entry Client
xtenserv has been serving my clients’ customer service
needs for over [a year]. While I'm still guiding and training them to in some areas, I found them very competent, dependable and responsible
to carry-out nearly all functions of my e-mail based customer service center. In this capacity they successfully and effectively interact
and integrate their services with my clients, call center, test tutors, company administrators and others. In fact, based on some
samples of my clients I have found they are very satisfied with how xtenserv handled their needs within 24 hours. Due to this I find
I can sleep at night and depend on them to fulfill the needs of my clients. My goal is to increase client services efficiency as I
further train them and try to stay within the budget as much as possible. I hope to continue the services with xtenserv for long term
business relationship.
--Customer Response - Help Desk Client
Fast, instant, always available service. Lending intelligence, foresight
and care to critical tasks and technical skill to match. Stop the bids - hire them now.
--Office Management Client
I have high
expectations, but these people have been working for us steadily for over [two years] and they are great--they work hard, they deliver
what they promise, they are technologically proficient, and they meet my exacting quality standards. I hope they can handle more work!
--Administrative
Support Client
xtenserv is my preferred data entry partner not just because they keep the cost down but primarily because the
quality of the data entry is extremely good, the work is delivered on-time, and my relationship with the team is strong.
--Data Entry
Client
xtenserv did a great job helping me out with my customers this summer. I will hire them again when the busy season starts.
--Customer
Response - Contact Center Client
Very fast and Very good work this is an excellent service provider.
--Web Research Client